Customer Testimonials
I had a great car buying experience at Jim Browne Chevrolet in Dade City. Tim Dayok helped me find the perfect vehicle. I also had the opportunity to meet General Manager Sam Rhineberger who both progessional and personable. In the past I have dreaded car shopping, but everyone at Jim Brown from sales to management to finance was professional, helpful and a pleasure to do business with!
I have purchased 11 or 12 vehicles here between Jim Browne Jeep Ram Chevy dealers. I have to say that in sales, Jerry and Joe M Have done an excellent job with customer service between the two dealers. This Review in no way reflects on sales. They are five stars amazing people to communicate with. Now my issue was with finance department service when I trade a vehicle in, I usually bring the odometer statement to the original vehicle dealer. They give me the paper we sign it all extended warrantees.m refunded. Done but this time I called ahead of time ...
My new Buick was purchased this month! Thank you, Jim Browne GMC and Jeff Moreno!
John the sales person I worked with was very nice, courteous and helpful. He has a great understanding of the inventory and the whole process was quick and easy.
Received excellent service from the service dept at Jim Browne Chevrolet. They met and surpassed all expectations with repair of my vehicle. I will recommend the service department and the sales staff to anyone with vehicle needs.
Showed up with a flat without an appointment they got me right in stellar service.
Yes, another happy customer. Justin Dill is definitely standing on business when it comes to service highly recommend him. Thank you, Justin.
George BRITO was our car salesman and he did a great job on putting Our Nephew on a cost efficient and economy efficient as well it was a nice SUV is equinox white one 2018. This was his first time ever owning a newer car he's always bought cash cars. It's so very thrilled about it and he loves it so much that he first night he bought it he wanted to sleep in it. George spend all day with this and he was very courteous and kind gave us drinks entertainer child and even took us on a ...
Worked out every problem or need that I needed that day. They all had hands on deck from Tim dayok to all the managers very professional
Elvis Rosado was an awesome salesman. Answered all our questions and understood our needs. We left the dealership feeling good. Thanks Elvis.
Nadine helped us with the checking out process,she was very helpful in getting us on our way . Very professional.
Love this dealership, have bought several vehicles from them. Always treated us fairly. Wouldn't go anywhere else. Have always gotten the vehicles we wanted, and given us a great deal on our trade in.
Great dealership, we really are happy with our purchase of a 2022 Terrain. Stephanie Wilson goes above and beyond to make sure that you are happy, and that you know how everything works. We've purchased multiple vehicles from Jim Browne GMC, wouldn't go anywhere else! Very friendly and knowledgeable.
it was a good experience to do business them .the sales person Davide Burke is a very nice .I will refer to my family and my friends .
Customer service was excellent. The service was done in a timely manner. I will recommend you.
I bought my 2019 Buick Enclave new at Jim Brownes Chevrolet. The salesman was Elvis and it was fast and easy and painless through the process of the purchase. I have been back for the service on the vehicle and again fast and painless. I will purchase my next vehicle at the same place. I’m very satisfied with the organization at the dealership at Jim Brownes Chevrolet.
Just had my oil change done. No problem, They did a good job. JIM is my Service Writer. He always takes good care of me. Joe AND Shawn Dunn TOO
I purchased a 2012 jeep liberty 0n 8/31. On 9/2 the check engine light came on. I took it to auto zone for diagnosis they said there was a slight leak in the evap system and sold me a new gas cap. The light stayed on so I called Jim Browne and was told my salesman was on vacation. I w as unable to get back to the dealership until the next Tuesday due to labor day. I suspected they had turned off the check engine light to make a quick sale. When I told service this they said that was impossible, if ...
I bought a pick up from here, I was pleased with the service until 3 days after I drove off the lot. They had messed up the paperwork as well as the tabs, it said the sold me a different vehicle then what I actually owned. Following that they told me they fixed the a/c fan but it stopped working with in a week of driving it off the lot. Following that I have had many breakdowns and have put in just under $2000 in repairs before I have even made a payment. I even purchased an extended warranty, but it ...
Just had my oil change done. No problem, They did a good job. Shawn Dunn is my Service Writer. He always takes good care of me. Joe has assembled a great service team. It would be nice if you could set an appointment for an oil change. I got in and out because I was there before they opened on a Saturday.
On 3/31/21 I had the oil changed on our 2017 Equinox. I asked for an appointment and was told just to bring it in. When I got there the nice man at the service desk told me it would be about 1.5 to 2 hours. he asked if I'd like to bring it in another time but since I had driven from Zephyrhills I said I'd wait. Three hours later I was still waiting along with everyone else in the waiting room. Then they tried to tell me battery "failed" (I was the second customer in 10 minutes to be told ...
I love my new Chevy Malibu, my salesperson, Tim Dayok, is personable, informed and a pleasure to do business with. It was a relaxed and an excellent experience. I would recommend everyone to go to this particular dealership and see my particular salesman.
David Burke assisted us in the purchase of our 2021 Terrain. My wife and are very pleased with the David and the entire Jim Browne organization, and would highly recommend. Jack Veneman Zephyrhills
Best experience though the whole process buying a car. We had such amazing sales person. She was so helpful. Not pushy like most sales people that I have dealt with in the past. Thank you so much Stephanie Fisher.
I had my truck serviced at Jim Browne Dealership and was treated with a very friendly manner. My truck has over 160,000 miles and has always been serviced at Jim Browne Dealership. Thank you for all your employees do.
We just purchased another SUV from Jim Browne in Dade City. We picked up our new 2021 GMC Yukon XL Denali. Sam and Elvis took care of us! We wouldn’t go anywhere else!
We recently purchased a new Buick from George Brito at Jim Browne in Dade City. The entire process was very professional. I would recommend George👍
My car broke down and thanks to the lifetime warranty i got my transmission replaced. Thanks to my advisor Shawn for his help and excellent service i have my car fixed and running again. 😉
I was very pleased with the professionalism of the Salesman, Rick Blankenship and the Finance Manager, Chris Eaton. Rich was very helpful and accommodating in showing me just what I wanted and absolutely not pushy at all! He also made sure I was informed on the whole operation of my new car before leaving the dealership. Chris came and completed the closing and respected my wishes of not purchasing any added features. It was a very smooth and pleasant experience and will definitely be a return customer! Thank you again for the great service I received! Ilene Cooke Brooksville, FL
Just bought a 2017 Jeep from George at Jim Browne and all I can say is "Integrity"! I purchased this vehicle remotely from New Hampshire. George went beyond to provide photos and information any time I requested. The whole time I felt comfortable and never once second thought the transaction. I am sure it was George that made this go so well. If your not sure ask for George. You wont regret it.
Couldn’t be happier with our purchase experience at Jim Browne Chevrolet Buick GMC of Dade City. Stephanie, our salesperson was super friendly, knowledgeable and took care of our every need.
I purchased my 2021 Yukon from a dealer in Denver where I live during the summer but Jim Browne service department took great care of of me just like I purchased the vehicle from them. Misty Ryder the service writer was excellent to work with
I bought a Volkswagen Tiguan 2016 from salesman - Joe Leonard at Jim Browne Chevrolet Buick GMC of Dade City. The car is in perfect condition, super clean and Joe himself is also a mechanic and they made sure everything was perfect once I made the purchase. I’m driving the car everywhere and I love it. If any of my friends are thinking about buying a car I will honestly suggest this dealership!
This is a no pressure, great service, we care about the customer dealership. I drove from Lakeland just to look at a truck I had my eye on but no intent to buy that evening Elvis Rosado offered to help me and I couldn't be happier. Drove away that night in my new gently used 17 Ram 1500. No pressure but after Elvis assisting me, I was sold. He even helped me offload my old truck.. My fiance bought from their Jeep dealership and hey the friendly down home feel is real at Jim Browne. PS, it isn't the truck ...
My husband and I recently purchased an Encore from Jim Browne of Dade City and had a enjoyable experience. After shopping at many different dealerships for many different makes we were treated with friendliness and respect. I can not say we were treated as well elsewhere. So far we are loving the vehicle. We would recommend this dealership and Tim Dayok our salesman without any reservation. I can guarantee we will return to Jim Browne of Dade City and Tim Dayok for our next vehicle.
Rick Blankenship was awesome to work with. He spoke to me and my kids with a great deal of respect and made sure I was happy with my deal. I had walked away from another dealership that was pushy and rude and am beyond happy I came here instead! It was the most pleasant car buying experience I have ever had.
I have no idea who I spoke to while I was visiting the dealership. He never seemed to introduce himself to us. He wasn't friendly at all nor was the finance employee who mumbled "people are stupid" as I went up to get my keys from them. I would never buy a vehicle from them when there are tons of other dealerships out there who have great customer service and would actually like to make a sale. Do better on hiring nice employees.
David Burke was an absolutely awesome salesperson he really cares about the person not necessarily the sale of a vehicle I really enjoyed being with him and I look forward to calling or seeing him later on
Stephanie Wilson was our sales person. We rate her 10’s in all categories. We met Stephanie3 years ago, her knowledge about vehicles at the top.
Elvis Rasodo was super helpful and very patient with explaining everything about my new car. Also, because we drove so far he was so nice and gave my husband a Chevy hat, which made him happy. I highly recommend Jim Brown Chevrolet.
Elvis Rosado was our salesman and I can tell you that he made buying my new Buick Encore a positive and pleasant experience! He was knowledgeable, friendly, and helpful . Elvis worked with us to make it a successful purchase and I can’t say enough about how helpful he was to get the car to my home. Thank you Elvis!!
David Burke assisted us in purchasing a 2020 GMC today. This was our 3rd vehicle from this dealership and they are awesome! David made the experience quick and easy!
Like always the best dealership in the USA. Very clean and coffee is always great. I look up Elvis my favorite sales representative chat with him for a few minutes. I could go on and on, bottom line Jim Browne Chevy dealership in Dade City is # 1 in all of America!
I called and worked with Jerry Escobedo to buy a beautiful corvette. Jerry worked hard to provide the additional photos and information I requested in a timely manner and got all the paperwork ready ahead of my arrival from out of town to take possession that same evening. Thanks to all of the staff at Jim Browne Chevrolet for making my buying experience a positive one.
I like that they follow up to be sure everything was satisfactory. Great place for service. You can trust they will do it right the first time.
Went in for oil change walked out 650.00 poorer because they spent time inspecting my car for other issues that they had no reason to do as I did not ask for it. Of course they found other things what a surprise and yes I could have refused the work. I could have done some of the work myself but since I was there I would bite the bullet. Message to service dept, do what the customer asks for NOTHING else. Of course that would stop you from misleading people into the seriousness of the alleged issue.
I’m not one to write reviews, but let me tell you. Elvis is the man to deal with!! Professional is an understatement. I hate dealing with auto salesman, but he made car buying a pleasure!!
This is from a friend of mine. Seems to be a bit irritated. "So the truck I bought a couple months ago started making some noise. My first thought was a wheel bearing. I took it back to the dealership and they looked at it, said it WAS a wheel bearing, and wanted to charge me $700 to repair, And they said plugs and wires might be needed, adding almost $400, Almost $1200 total...ha! I took it to a real mechanic and he said NO WAY is it a bearing, take it to a transmission shop. Today I got the call ...
Excellent dealership and salesperson, Tim Dayok went above and beyond to find the truck I wanted at the best price. I highly recommend Jim Browne GMC and salesperson Tim Dayok for a new vehicle.
Bought a Pre-loved Jeep from Bobby Bush. Bobby was a true professional from the start to the finish. He personally delivered the car over 70 miles away to me. Upon delivery I took the Jeep for a spin. I noticed a bad vibration in the rear end. Called Bobby back and he took the car back to their Jeep dealer the next day. The car, though not their fault needed a new rear end which was covered under manufacturer warranty. Bobby will be delivering the car back to me this Wednesday. He made a bad situation acceptable and has been nothing ...
The guys at Jim Browne are awesome, Bobby B and the team provided us with an outstanding sales experience. We are vary happy with our new vehicle
I purchased a new 2019 corvette from this dealership and while the buying experience did leave something to be desired I was tolerable. The problems happened after about a week of owning the car. I called to report a noise from the rear end. I was told not to bring the car in that it was normal breaking in sounds to put 500 miles on the car and then call if the problem continues. Not what I would have expected after buying a 100K car. Shortly after that the service rear warning light came on and it was at the dealer. 17 days ...
Sales- Tim Dayok! I had visited several other dealers prior, and just didnt feel like I had the salespersons attention,in looking for my best interests. Sometimes it felt like they weren't all that interested in actually selling a vehicle. Tim really helped turn around my skepticism. He was very patient, and was more than willing to answer my questions. (I do alot if research so I had alot :)) I love my new Silverado, and thanks again Tim!
I took my truck in to have the GPS screen fixed. It was freezing. They sold me a new battery and updated the GPS. The screen is still freezing $600 later. Called and the woman who answered said it would be another charge to look at the screen. Was very disappointed. I will make sure to tell all my friends and family not to go there and I will never buy another vehicle from them. The owner needs to stop in once in a while and see what is going on.
After attending many Chevrolet dealerships in the Orlando/Tampa area, it was truly a pleasure to find Cliff Chappell and the team at Jim Browne Chevy in Dade city. They truly understand professionalism and on how customers should be treated.
David Burke was our salesman, and what a salesman he is. He found the car he knew we wanted, and we have been very fond of our car. The envision is everything we wanted , color , to engine and all. But this would not have happened , but for David.finding the right one. I already know how good the service department is because we traded in 2018 encore. thanks to everyone. Barbara Goodson
An excellent purchase experience that went very smoothly. David Burke, my salesperson, was a pleasure to work with. I’ll recommend him to friends and acquaintances who might be seeking a new Chevy.
we had Cliff Campbell as our sales rep and he did a really good job he knew what we wanted I would highly recommend the Chevrolet dealership in Dade City
We turned in a leased vehicle for a new purchased vehicle. We dealt with Morgan. She provided us with many options and calculations before we made our decision. She was very patient and made sure we were happy with our purchase and our finance options. Our third Buick Encore and our second through Jim Browne. Highly recommend.
This is a top notch dealership. I usually hate dealing with dealerships, the run around you have to go thru. This dealership was different. Came to an agreement really fast. I got what I wanted for my trade & got the car I wanted. The best thing was the Lifetime Warranty. Super service. Couldn’t be happier.
First Dave was my salesman the best I’ve ever encountered. Clif Tim and Eric also assisted with paperwork and financials. Dave reached out to me from my search on the web. He never was pushy or made me feel like the sky was falling and I had to purchase the vehicle. Dave was very professional and took the time to converse. I never felt rushed. They gave me a fair trade in value for my car. I will be back to trade in my wife’s car. Big Ups to Jim Browns business. I have never purchased a vehicle ...
Purchased a 2015 Silverado with only 16000 miles. Within days of bringing it home the display sceen started changing on it own. Took it to service and was told the display would need to be replaced at about $1200. This problem should have been caught by anyone driving the car for more than 15 minutes, and they drove it from Tampa to Dade city. I believe they knew of this problem and sold it anyway. They obviously do not stand behind their used vehicles. The term let the buyer beware is very appropriate. I will not spend $1200 for this repair and will not do ...
I was looking for a vehicle. Filled out a credit app and David Burke of Jim Browne Chevrolet in Dade City called me. He asked what I was looking for, price I'm willing to go and what not, then went to work. Told me he needed a few days to get some different vehicles together and called me to come in and look at some vehicles he had found would work for me. No pressure salesman, very nice and down to earth. So i ended up purchasing a 2015 Chevy Traverse LTZ from David Burke. Love the vehicle and loved ...
Everybody went above and beyond so that I could get this pick up being from New York I know that it took a lot of extra work and paperwork I appreciate everybody thank you very muchbeing from New York I know that it took a lot of extra work and paperwork I appreciate everybody thank you very much
Worked with David Burke, very good sales person. No pressure, great, friendly staff. I leased a new 2019 Encore today, and very happy with the product, experience and staff.
I scheduled my 2015 Chevy Silverado 2500 for a check engine light issue for 9:00 am Friday Feb. 22 to Jim Brown Chevrolet in Dade City, FL. I dropped the truck off at 7:30 am and called in at 11:00 am to check the status. I was treated by the service rep that I spoke with like I was interrupting them when I called. I was informed that they had not started to work on the truck and they would contact me once they knew something. I arrived at Jim Brown Chevrolet around 12:30 to find the truck was tested and that the DEF heater unit needed ...
We got a beautiful car at a great price. Special thanks to our salesperson Stephanie Wilson. She made the process very easy and helped us with any questions we had. I would definitely recommend this dealership and especially Ms Wilson. Thank you.
They cost me money and wanted to sale me parts and labor for a part that I already bought either they don’t know what they are doing or they just wanted to dig in my pocket which I already explained I didn’t have the money pisssd offff
Would recommend this dealership and especially David Burke our salesperson. David went the distance for us and gets our highest approval. Thank You again David
My husband and I went to about 6 other dealerships before Jim Browne. We had average credit to work with, and also zero to put down on a new vehicle. I wanted something nice and was not going to settle. I found a beautiful Chevrolet Traverse (2017) in practically brand new condition. Had every detail I wanted. Captains chairs. Leather. Gorgeous interior. Low mileage. Price point. Etc. We worked with Fred and from the moment he greeted us, he was a BLAST. He treated us like family. Was VERY knowledgeable and even kind to my cranky 1 year old son. We needed payments ...
Would highly recommend buying a car from jim browne cliff chappel was a pleasure to deal with and the whole staff was as well Service is awesome also we witnessed a very rude customer and the staff was incredibly patient and friendly even though the customer for no reason was a real piece of work
We highly recommend everything about this dealership from their sales staff to their detailing department. Elvis worked with us And then made sure to reach out to us after our purchase to make sure we were happy. Again, I highly recommend Jim Browne with an E Where they really did treat us like family!
I am new to the area had a flat called this place the receptionist was very rude and pretty much said they did not want my business! I took a chance cake in to see service and the guy didn’t greet me says what’s the problem I show him the tire he immediately says nope we won’t touch that and don’t deal with low profile tires??!! What? There are 50 camaros on your lot right now! I would never ever leave my car here to be serviced!!
Great price and truck David and Leo made it happen. David was very knowledgeable about the truck. Leo sharpened his pencil and made it happen.
Five stars are insufficient, Elvis Rosado earned 10+ by providing exceptional, efficient and very professional customer service during the purchase and delivery of my new 2018 GMC Canyon ! Thanks Elvis!, Thanks Jim Browne Chevrolet!
Frank Vernon helped us select the perfect vehicle once again! We had previously purchased a new truck. His kindness and years of experience were appreciated. Frank can be trusted to come up with the best price. Jim Browne has an excellent dealership.
Lilly and Frank along with Sam and Brian were very helpful on my trade in and purchase of a Chevy Silverado. I will definitely go there on my next vehicle purchase. Thanks again Lilly for all the help!
We got good info and friendly assistance in picking a truck that would serve our purpose.Very helpful in all ways and for all questions.
I highly recommend this dealership for their honest and fair pricing. I worked with Fred Henry who was and amazing help when finding our first car.
cliff Chappell was especially helpful and determined we were happy and satisfied with our trade. I would definitely refer him to anyone asking about the person they should talk to at JimBrowne gm dealership.
I called the dealership early yesterday morning and Stephanie Wilson (salesperson) answered the phone. After a few calls back and forth, she had a car for us!! We picked it up last night. She was fantastic to work with. I was so impressed with her character and honesty. We had a great experience and will tell others about this dealership and Stephanie!
We may have just had unfortunate timing, but we had an awful experience with this dealership. Wife's car died on the way to work. I leave work and it was obviously the transmission and we are only a few months out of warranty. We get it towed to Jim Browne Chevrolet in Dade City. The guy was very nice, professional, and welcoming on the phone. We arrive with the vehicle and wait to be seen. Was not greeted by their A-team in customer relations. The guy was short, blunt, to the point, which was fine with me even if ...
John, David and all the finance guys are amazing here. Treat you like family and went above and beyond expectations. Great prices and even honored the online price I found on their website. But now it’s all said and done John and David did awesome work but the Financial department has really screwed me and my family. They even did dirty business and now I have to try and clean it all up. And the bank they did business with and now jim Browne aren’t taking responsibility for their big screw up. They keep passing the puck and ...
Fred was my salesman very pleasant. Did a great job. I got the vehicle I wanted at the price I wanted. If you're looking for a great deal ask for Fred.
David B and John helped me find the perfect car for not only me but for my kids. I appreciate all the help and hours they put aside to deal with me (: Wouldn't go anywhere else.
Elvis and Sam (GM) and Marc and I'm sure there are others that I missed ALL went out their to way to make sure we had the vehicle we wanted. I just can't say enough about the way we were treated. Over the years I have purchased many vehicles from many dealers. Some better than others But I can say without any hesitation the staff at Jim Browne Dade City is the BEST I have ever had the Honor to deal with. They made my wife and I feel like Family. If your not dealing with Elvis or ...
Eric Burmeister was very helpful. He was friendly and very informative about everything. He went out of his way to make us feel comfortable. I would gladly buy my next car from Eric.
Our salesman, David Burke, helped us with the purchase of a used Kia Sedona. We drove from Pensacola,Fl. to buy this vehicle. He sent us a video describing the Kia, which helped seal the deal. His honesty and caring, due to a recent death in our family, made this car buying experience the best. Thanks again, David & Leo. John Brewer
FRED was friendly from the time we arrived hen got the keys for the car the sales man we were going to talk to was busy and FRED stepped in and helped us get the car we wanted
WOULD LIKE TO THANK ELVIS ROSADO FOR ALL OF HIS HELP IN WORKING WITH US TO GET A NEW CAR. eVEN THOUGH WE HAD A FEW HICCUPS HE STRAIGHTENED EVERYTHING OUT. wOULD DEFIINITELY HAVE HIM AS OUR SALESMAN IN THE FUTURE IF NEED BE.
Recently had to part with my 10 year old vehicle and was stressed out. David and John took excellent care of me and relieved my stress. The two made buying a new vehicle easy. I was treated with respect and made to feel comfortable and as a single woman I really appreciated the way I was treated. I used the internet sales to narrow down exactly what I wanted prior to going to dealership. Best experience I’ve ever had buying a new car. ??
The staff and dealership was great.. David Burke was my salesman and he knew I was driving 3hrs to get there. David had everything arranged before I arrived, so I wouldn't have to endure a long drawn out process. Also had truck prepped and ready to go, to save some time. I appreciate everything they done to make this a quick and smooth process. I'm ecstatic with my new GMC Denali. Looking forward to doing business with David in the future..
Thank you Fred and Jim Browne chevy, for making our trade in so easy for us! Especially my wife. Thank you again Fred for your hard work, we will definitely be recommend all are friends Norman Palmateer
Eric sold me a vehicle earlier this year and it was the most pleasant and easy car sales transaction I have ever had. Eric is very knowledgeable and professional. I have since referred many of my friends to Eric for their vehicle needs.
What a great car buying experience from friendly and timely service from the sales and finance department, to great inventory where I found just what I was looking for with the help of a great sales associate!
For the best truck buying experience, go to Jim Browne in Dade City and ask for Eric. He will make your auto shopping worth while.
I had visited 10 dealerships in my area and never felt so ignored until Fred at Jim Browne Chevrolet took the time to listen and found just the right match for me. I highly recommend Jim Browne Dealership and his staff. Well done!
This is the forth car I have bought from this Dealer Ship The service has been great. I will keep coming back. I have recommended Jim Browne to my friends.
I bought my 3rd vehicle from Jim Browne and my second GMC Sierra. From the GM Sam Rhineberger to the sales representative Fred Henry my experience was wonderful. Both Sam and Fred went above and beyond to locate a 2017 GMC Sierra with a crew cab, silver in color, and set up to tow. Have always liked Jim Browne's service department and felt very comfortable in purchasing another truck. Javier Rivera, in service, is very knowledgeable, honest and very efficient. He represents the service end of Jim Browne wonderfully. Sam Garcia was a joy to work with in terms of ...
Jim Browne dealership is the best ever. I had one of the most pleasant experiences. They are honest and fair and will do there best to get you into a vehicle that’s best for you. I have the honest and most pleasant sales person ever. If I could give him a rate of 99.9 I would. Idon’t think it rates that high, so I will give him a 10+. His name is David Burke so look him up when you want to get a vehicle. All the other salesmen were just as nice, along with Jeff Jeter,any veryone else ...